Symphony Freight Forwarding Automation

Symphony Freight Forwarding Automation helps logistics teams automate shipment billing, reconciliation, and profitability tracking—giving forwarders complete operational and financial visibility.

• Financial Pendency Engine
• Tariff & Rule Engine
• Pulse™ Collaboration Workspace
• Real-Time Profitability

Product Overview

Transforming Cashflow
Management

The Challenge

Forwarders face daily bottlenecks

• Disconnected teams slow execution.
• Rate changes cause billing errors.
• Missed charges reduce revenue.
• Key-person dependency limits scale.
• Poor visibility hides profitability.

The Solution

How Symphony transforms operations

• Automates the full shipment lifecycle.
• Detects missed charges instantly.
• Syncs teams in real time.
• Ensures audit-ready accuracy.
• Shows live shipment profitability.

Powerful Features

Event-driven intelligence that keeps your
operations coordinated and profitable

Financial Pendency Engine

Automatically detects & creates actionable tasks for every rate or workflow change ensuring no charge or cost is missed.

Collaborative Workspace

Department-aware notifications and AI- powered task assignment keep everyone aligned in real time.

Tariff & Rule Engine

Pulls applicable rates dynamically and auto- applies cost/revenue rules to avoid billing gaps.

Auto-Reconciliation with Tally

Ensures accounting sync without forcing a system switch.

AI-driven Alerts & Insights

Predicts margin slippages, detects anomalies, and recommends proactive actions.

Event-based Review Mode

Every data change from factory stuffing to liner rate revision triggers validation before shipment closure.

Who Benefits from Symphony?

Built for freight forwarders and logistics companies of all sizes

Freight Forwarders

Small to mid-sized NVOCCs, CHA, and logistics companies handling FCL/LCL shipments.

• Complete shipment lifecycle automation
• Multi-department coordination
• Zero revenue leakage

Logistics Companies

Firms managing both import/export sea freight who need tighter process control.

• Real-time profitability tracking
• Automated billing workflows
• Compliance-ready documentation

Enterprise Forwarders

Regional forwarders looking to modernize operations while integrating with Tally or ERPs.

• Seamless ERP integration
• Multi-branch operations support
• Scalable automation platform

CXOs & Operations Heads

Decision-makers seeking scalable automation and control over multi-branch operations.

• Executive dashboards & insights
• Operational visibility
• Strategic decision support

Frequently Asked Questions

Got questions? we've
got answers!

1.Is Symphony cloud-based?

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Yes, it offers secure, role-based cloud access.

2. Can Symphony integrate with ERP/HRMS/other systems?

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Yes, Symphony provides robust API integration capabilities to connect with your existing ERP, HRMS, and other enterprise systems for seamless data flow and automation.

3.Can workflows be customized?

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Absolutely. Symphony allows you to customize workflows, approval hierarchies, and compliance policies to match your organization's specific requirements and governance structure.

4.Does it support multi-entity companies?

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Yes, Symphony fully supports multi-entity structures with centralized policy management and cross-entity reporting capabilities, making it ideal for group companies.

5.What is the implementation time?

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Implementation typically takes 4–8 weeks depending on your organization's size and complexity. This includes setup, configuration, data migration, user training, and go-live support.